UI/UX

Customer experience is in the detail and understanding human behaviour is at the core of our Partner’s values.

Your customers are unique. This agency can help you understand your customers’ needs, wants and behaviours through a variety of user research techniques.

Research your customers in their world-class usability lab. Their high-tech user testing lab has world-class analytical features, including facial expression analysis and eye tracking, to help understand your users’ behaviour. The lab has a comfortable living room atmosphere so testers feel at home, ensuring reliable results from user research tasks.

They’ll help you develop a product strategy to bring your idea to life. They’ll define what you want to achieve and build an effective product road-map to make it happen.

They can also conduct detailed User Research – to truly understand your customers, putting them at the heart of your decision-making process

Following a user-centered design process, they design clear, pixel-perfect experiences across all platforms to fit your customers’ wants and needs. Whether they’re doing the development, or your team is, we’ll make sure our UX and UI designs are implemented exactly how they should be. No mess, no fuss!

Take User Testing & Research further with a Usability Lab

1. Usability Lab – in a nutshell, our Partner brings your customers into our state-of-the-art usability lab and observes how they interact with your digital product. If you prefer to run your own usability tests, customer interviews or focus groups, you can hire their fully-equipped lab which includes the research equipment, software and audio and video technologies required to execute your research studies .
2. The purpose-built lab is equipped with the most advanced testing hardware and software in the market, such as eye-tracking and emotional tracking. They have viewing and recording facilities with a one-way mirror, as well as a comfortable living room environment for our testers. The lab is equipped to test and research on a variety of stimuli from desktops, tablets, mobile apps to TVs and even printed materials.
3. Recruitment of participants is one of our Partner’s strongest points. They have extensive experience in recruiting all types of users that fit your criteria. They take care of everything including screening, scheduling, managing consent forms and NDAs and participant incentives so you can focus on the research study.